With over twenty-five years in healthcare, Karen is the key point of contact to nurture and coordinate the Provider Network.  She will work hand-in-hand with the resiliency coach to help integrate strategies between the hospital and the providers in the north central Florida region.  Ms. Kocan specializes in working directly with aging patients and is a huge advocate for the patient experience by engaging families and caregivers in support of health and healing.  With advanced knowledge in patient referrals, insurance requirements and familiarity with the various healthcare systems in the area she plays a key role in ensuring no duplication of services and helps expand existing capacity by building bridges between hospitals, primary care offices and other healthcare specialist.